Merchandise
Looking to expand your brand and create lasting memories for your guests? Our merchandise service is the perfect way to engage younger visitors whilst enhancing your revenue streams. We help you source high-quality, branded products that complement your entertainment programmes and provide guests with memorable keepsakes from their visit.
Our Merchandise Process
We start by understanding your venue’s entertainment programmes and guest demographics to create a customised strategy that fits your brand and budget. From concept to shelf, we typically deliver merchandise solutions within 8-12 weeks, including design, sourcing, production, and delivery. Once launched, we provide ongoing support with sales analysis, inventory advice, and seasonal updates, monitoring which products work best during different entertainment experiences to keep enhancing guest satisfaction and revenue.
Why Holiday Parks Choose South Stars Management
Holiday parks and entertainment venues across the UK trust us to deliver merchandise solutions that truly make a difference to their business.
Expert Brand Development
We understand how to build merchandise that strengthens your entertainment brand. Our team creates products that guests genuinely want to buy and treasure, not just generic items with your logo added.
Revenue Enhancement Focus
Our merchandise strategies are designed to boost your bottom line. We identify the best-selling product types for your audience and create pricing strategies that maximise profit whilst remaining attractive to guests.
Seamless Integration
We ensure merchandise complements rather than disrupts your entertainment experiences. Our products are introduced naturally during shows and activities, enhancing rather than interrupting the guest journey.
Complete Service Management
From design and sourcing to storage and sales training, we handle everything. You don't need to worry about supplier relationships, stock management, or staff training – we've got it covered.
Our Merchandise Solutions
We provide everything you need to create successful character experiences at your venue, from costume supply to expert training.
Themed Gifts and Souvenirs
We create custom merchandise that reflects your venue’s unique character and entertainment offerings. From branded t-shirts and hoodies featuring your entertainment characters to special event memorabilia, we ensure every item tells your venue’s story. Our themed gifts help guests remember their fantastic entertainment experiences long after they’ve returned home.
Character Merchandise
Building on our character supply and training services, we develop merchandise around your entertainment brand’s mascots and performers. Plush toys, badges, stickers, and clothing featuring your beloved characters become instant favourites with children and families, creating strong emotional connections to your venue.
Seasonal and Event-Specific Items
Whether it’s Christmas decorations, Halloween costumes, or summer activity packs, we design merchandise that matches your seasonal entertainment programmes. These limited-time items create urgency and excitement, encouraging guests to purchase special mementos during their visit.
In-Event Sales Solutions
Our team understands the best moments to introduce merchandise during entertainment experiences. We provide guidance on when and how to present products during shows, activities, and events to maximise sales whilst maintaining the magic of the entertainment experience for guests.
Quality Sourcing and Design
We work with trusted suppliers to ensure all merchandise meets high safety standards and quality expectations. From initial design concepts to final product delivery, we handle every step of the process, allowing you to focus on delivering exceptional guest experience solutions.
Maximising Your Investment
Getting the most from your character programme requires more than just great costumes and training. We help you plan character appearances strategically throughout the day to maximise guest engagement and create the biggest impact. Our team can advise on the best times for character meet-and-greets, how to integrate characters into your existing entertainment schedule, and ways to use characters to drive footfall to different areas of your venue.
We also provide guidance on maintaining and caring for character costumes to ensure they look their best for longer, helping you protect your investment whilst keeping guests impressed with high-quality presentations.
Merchandise Categories
We organise our merchandise into three main categories to ensure we meet the needs of all your guests, from excited children to discerning adults.
Children's Entertainment Merchandise
Our most popular category focuses on items that delight younger guests and create lasting memories. We offer plush toys, activity books, colouring sets, and educational games that tie into your entertainment programmes. These products not only generate revenue but also extend the entertainment experience beyond the show or activity, keeping children engaged long after the performance ends.
Adult and Family Merchandise
We don’t forget about the grown-ups! Our adult merchandise range includes practical items like branded mugs, water bottles, and bags, alongside premium souvenirs such as photography prints, keychains, and clothing. Family-focused items like board games and puzzle sets encourage bonding time and create positive associations with your venue.
Interactive and Tech Merchandise
Modern guests love interactive products that connect to their entertainment experiences. We source items like augmented reality cards, QR code treasure hunts, and digital photo packages that blend traditional merchandise with modern technology, appealing to tech-savvy families and creating unique guest experience solutions.
Frequently Asked Questions
Here are answers to some of the most common questions we receive about our merchandise services.
Can merchandise be customised for events?
Absolutely! We specialise in creating bespoke merchandise for special events, seasonal celebrations, and one-off entertainment experiences. Whether you're hosting a themed weekend, holiday celebration, or anniversary event, we can design and source custom items that perfectly match your entertainment programme. Our team works closely with you to ensure every piece of merchandise reflects your event's unique character and enhances the overall guest experience.
Do you handle production and distribution?
Yes, we manage the entire process from start to finish. Our service includes product design, supplier sourcing, quality control, production oversight, and delivery to your venue. We also provide guidance on stock management, storage solutions, and sales strategies. Our team can even help train your staff on how to present and sell merchandise effectively during entertainment experiences, ensuring maximum revenue potential whilst maintaining the quality of guest interactions.
What's the minimum order quantity for custom merchandise?
We work with venues of all sizes and understand that merchandise budgets vary. Our minimum order quantities depend on the type of product, but we typically start from as low as 50 pieces for simple items like badges or stickers, and 100 pieces for clothing or plush toys. We're always happy to discuss flexible options that work within your budget and storage capabilities.
How do you ensure merchandise is safe for children?
Safety is our top priority, especially for children's merchandise. All our products meet UK and EU safety standards, including CE marking where required. We work only with approved suppliers who provide full safety certifications, and we conduct quality checks on samples before production. Our team stays up-to-date with the latest safety regulations to ensure every item we source is completely safe for your youngest guests.