Health &
Safety
At South Stars, we believe that brilliant entertainment starts with brilliant safety. We make sure every show, activity, and event we deliver follows the highest health and safety standards. This means your guests can have amazing fun whilst everyone stays safe and protected.
Our Commitment to Safe Entertainment
Safety isn’t something we add on at the end – it’s built into everything we do from the very beginning. When you choose South Stars, you’re choosing a partner that takes safety as seriously as entertainment. We believe the best experiences happen when everyone feels secure and confident.
Our management team has over 20 years of experience in the entertainment industry, and we’ve learned that the most successful events are always the safest ones. We bring this experience to every venue we work with, ensuring professional, compliant, and safe event delivery every time.
Why Holiday Parks Choose South Stars Management
Holiday parks across the country trust South Stars to deliver safe, exciting entertainment that keeps guests coming back year after year.
Expert Safety Knowledge
Our experienced team understands the unique safety challenges of holiday parks and entertainment venues. We know how to manage large crowds, multiple activities, and diverse age groups whilst keeping everyone safe.
Complete Documentation
We provide all the health and safety paperwork you need, from risk assessments to training records. This means you can focus on running your business whilst we handle the compliance requirements.
Ongoing Support
Safety doesn't stop after the initial setup. We provide continuous support, regular check-ups, and updated training to ensure your entertainment programme stays safe and compliant throughout the season.
Proven Track Record
With over two decades in the industry, we've built a reputation for delivering safe, professional entertainment. Holiday parks trust us because we consistently meet the highest safety standards whilst creating amazing guest experiences.
What We Do to Keep Things Safe
We follow a thorough, step-by-step process to ensure every aspect of your entertainment programme meets the highest safety standards.
Risk Assessments
Before any event or activity begins, we carry out detailed risk assessments. This means we look at everything that could potentially go wrong and make plans to prevent it. We check the venue, equipment, activities, and number of guests to ensure everything runs smoothly and safely.
Compliance Checks
We regularly check that all our procedures meet current health and safety laws and regulations. Our experienced team stays up to date with all the latest requirements, so you don’t have to worry about compliance issues.
Staff Training
All our entertainers and activity staff receive comprehensive health and safety training. This includes first aid basics, emergency procedures, crowd management, and specific safety requirements for each type of activity or performance.
Documentation and Records
We provide all the necessary health and safety documentation for your events. This includes risk assessments, safety procedures, emergency contact details, and training records. Everything is properly documented and easily accessible when you need it.
Emergency Procedures and Incident Management
When something unexpected happens, we’re ready to respond quickly and effectively. Every event comes with a detailed emergency response plan that covers everything from minor injuries to more serious situations. Our entertainment teams include trained first aiders, and we maintain clear communication systems with your venue management and emergency services. We also have proper systems for recording and reporting any incidents, which helps us continuously improve our safety procedures and ensure all documentation is shared with relevant parties as required.
Our Approach to Health & Safety
We take a comprehensive approach to health and safety, covering every person and every aspect of your entertainment programme.
For Your Staff and Performers
We train all our entertainers and activity staff to work safely in every situation. Before they start, every team member learns about health and safety rules, emergency procedures, and how to spot potential dangers. We also provide ongoing training to keep everyone up to date with the latest safety requirements.
For Your Guests
Your guests’ safety is our top priority. We carefully plan every activity and show to make sure they’re safe for everyone taking part. We check equipment regularly, create clear safety guidelines, and make sure our staff know how to handle any situation that might arise.
For Your Venue
We work closely with your team to understand your venue’s unique safety needs. Whether it’s a busy holiday park, hotel, or entertainment centre, we adapt our safety procedures to fit your space and requirements perfectly.
Frequently Asked Questions
Here are some common questions we receive about our health and safety services and procedures.
Do you provide health & safety documentation for events?
Yes, we provide comprehensive health and safety documentation for all our events and activities. This includes detailed risk assessments, safety procedures, emergency contact information, and staff training records. All documentation meets current industry standards and regulations, and we keep everything up to date throughout your contract with us. Please note that whilst we prioritise safety in all our activities, ultimate health and safety responsibility sits with the venue.
How is staff trained in compliance procedures?
All our entertainment and activity staff receive thorough training in health and safety compliance before they start work. This training covers emergency procedures, crowd management, equipment safety, and specific requirements for each type of activity or performance. We also provide ongoing training sessions to ensure everyone stays current with the latest safety requirements and best practices. Our training is hands-on and practical, so staff feel confident handling situations within their role. However, first aid responsibilities remain with the venue, as this is not always part of our staff's qualifications.
How often do you update your safety procedures?
We review and update our safety procedures regularly to ensure they meet the latest industry standards and legal requirements. Our management team stays current with health and safety legislation, and we incorporate lessons learned from our extensive experience across different venues. We also conduct regular audits and assessments to identify any areas for improvement, ensuring our safety standards continue to evolve and improve whilst working within the framework where venues maintain overall safety responsibility.