Character Supply
& Training
Bring magic to life at your venue with our professional character supply and training services. From beloved mascots to themed characters, we help create unforgettable moments that delight guests of all ages.
Building Your Brand Through Characters
Great characters become part of your venue’s identity. We work closely with you to ensure every character appearance strengthens your brand and creates positive memories for your guests. Our approach focuses on consistency, quality, and creating experiences that families will talk about long after their visit.
Why Holiday Parks Choose South Stars Management
We don't disappear after training is complete. Our team provides ongoing support, advice, and refresher training to ensure your character programme continues to deliver exceptional guest experiences.
Expert Training Programme
Our comprehensive training ensures your character performers are confident, safe, and engaging. We cover everything from costume care to crowd management, giving your team the skills they need to excel.
Brand-Focused Approach
We understand that characters represent your venue's image. Our training emphasises maintaining your brand values whilst creating magical experiences that match your venue's unique atmosphere.
Safety & Compliance Priority
Character work comes with unique health and safety considerations. Our training programme addresses visibility, movement, heat management, and emergency procedures to keep your performers safe.
Ongoing Support
We don't disappear after training is complete. Our team provides ongoing support, advice, and refresher training to ensure your character programme continues to deliver exceptional guest experiences.
What We Offer:
We provide everything you need to create successful character experiences at your venue, from costume supply to expert training.
Professional Character Supply
Our extensive range of characters includes popular mascots, seasonal figures, and themed entertainers perfect for holiday parks, family venues, and special events. Each character is carefully selected to match your venue’s atmosphere and brand values.
Comprehensive Character Training
We don’t just provide the costumes – we ensure your team knows how to bring characters to life safely and professionally. Our training covers everything from basic movements to advanced guest interaction techniques.
Maximising Your Investment
Getting the most from your character programme requires more than just great costumes and training. We help you plan character appearances strategically throughout the day to maximise guest engagement and create the biggest impact. Our team can advise on the best times for character meet-and-greets, how to integrate characters into your existing entertainment schedule, and ways to use characters to drive footfall to different areas of your venue.
We also provide guidance on maintaining and caring for character costumes to ensure they look their best for longer, helping you protect your investment whilst keeping guests impressed with high-quality presentations.
Our Character Supply & Training Services
Our comprehensive service covers every aspect of bringing characters to life at your venue, ensuring professional results that delight your guests.
Themed Characters & Mascots
Let us help create something unique and bespoke for your venue. Whether you need pirates for a seaside park or fairy tale characters for a magical experience, we design custom mascots that perfectly match your brand and venue’s theme
Safety-First Training
Character work requires special skills and awareness. Our training programme teaches your staff how to move safely in costumes, manage visibility issues, and stay comfortable during long performances.
Guest Interaction Excellence
Learn the art of character performance with our expert coaching. We teach your team how to engage with children and families, create memorable photo opportunities, and handle different situations whilst staying in character.
Performance Skills Development
From basic gestures to entertaining routines, we help your character performers develop the skills they need to captivate audiences and create magical moments.
Frequently Asked Questions
We've answered some of the most common questions about our character supply and training services to help you understand how we can support your venue.
Can characters be customised for our venue?
Absolutely! We can work with you to create bespoke characters that perfectly match your venue's theme and brand. Whether you need modifications to existing characters or completely original designs, our team can help bring your vision to life.
What training do character staff receive?
Our character training programme covers safety procedures, costume care and maintenance, guest interaction techniques, performance skills, emergency protocols, and brand representation. Training is tailored to your venue's specific needs and can include both initial training for new staff and refresher courses for existing team members.
How long does the training process take?
Training duration depends on your needs and the complexity of the characters. Basic character training typically takes 1-2 days, whilst more advanced performance training may require additional sessions. We work around your schedule to minimise disruption to your operations.
Do you provide ongoing support after training?
Yes, we offer continued support including refresher training, performance reviews, and advice on developing your character programme. Our team is always available to help with any questions or challenges that arise.