Entertainment &
Activity Training
At South Stars, we believe that brilliant entertainment starts with brilliant training. Our comprehensive entertainment staff training programmes are designed to help your team deliver amazing experiences that keep guests coming back for more.
Our Training Approach
Every training programme is tailored to your venue’s specific needs. We don’t believe in one-size-fits-all solutions. Instead, we work closely with you to understand your guests, your facilities, and your goals.
Our experienced trainers bring over 20 years of industry knowledge to every session. They’ve worked in holiday parks, hotels, and entertainment venues, so they understand the real challenges your staff face every day.
Training can be delivered in different ways to suit your schedule and budget. We offer intensive bootcamps, ongoing development sessions, and refresher courses throughout the season.
Why Holiday Parks Choose South Stars Management
Holiday parks across the UK trust South Stars to train their entertainment teams because we understand what really works in the industry.
Proven Track Record
With over two decades in the entertainment industry, we've trained thousands of staff members across the UK. Our methods are tested and proven to work in real-world holiday park environments.
Bespoke Training Solutions
We don't use generic training packages. Every programme is designed specifically for your venue, your guests, and your team's needs. This means your staff get relevant, practical skills they can use immediately.
Ongoing Support
Training doesn't stop after the first session. Our team provides continuous support throughout the season with regular check-ins, additional coaching, and help with any challenges that arise.
Complete Service Integration
When you choose our training, you're getting access to our full range of services. From recruitment and HR support to equipment and merchandise, we can handle every aspect of your entertainment operation.
Our Training Programmes
Our training programmes cover everything your entertainment and activity staff need to succeed. We focus on practical skills that make a real difference to your guests’ experiences.
Guest Engagement Training
- How to handle different situations, from shy children to enthusiastic families
- Reading body language and adjusting activities accordingly
- Creating inclusive experiences that everyone can enjoy
- Building rapport quickly with new guests
Performance Skills Development
- Voice projection and clear communication
- Body language and stage presence
- Timing and pacing for different activities
- How to keep energy levels high throughout the day
- Improvisation skills for those unexpected moments
Health & Safety Excellence
- Risk assessments for all activities and equipment
- Emergency procedures and first aid basics
- Equipment safety checks and maintenance
- Managing different age groups safely during activities
- Incident reporting and prevention
Team Management Skills
- Effective communication techniques
- Conflict resolution strategies
- How to motivate and support colleagues
- Working as one unit to deliver consistent entertainment
- Delegation and scheduling skills
Training for Different Roles
We understand that different entertainment roles require different skills. Our activity management services include specialised training for various positions:
Entertainment Team Leaders – Managing programmes, coordinating schedules, maintaining quality standards, and motivating teams during busy periods.
Children’s Activity Coordinators – Age-appropriate activities, child protection policies, behaviour management, and creating safe environments for young guests.
Evening Entertainment Staff – Stage presence, crowd control, lighting and sound equipment, and managing adult audiences for shows and cabaret performances.
Sports and Activity Instructors – Equipment safety, instruction techniques, adapting activities for different abilities, and injury prevention.
This targeted approach ensures every team member receives relevant training, making your event staffing and management more effective.
Frequently Asked Questions
Here are answers to some common questions about our training programmes and how they work for your venue.
Can training be on-site or virtual?
Training for entertainment and activity roles can only be delivered in person, as hands-on experience is essential for this industry. All initial training and practical skills development must be conducted on-site to ensure staff can work effectively with your facilities and equipment. However, we do provide ongoing growth and development training virtually through our online training platform. This allows staff to continue learning and developing their skills at their own pace once they've completed their essential in-person training.
How long does training take?
Training duration varies depending on your requirements. A basic entertainment staff training course typically takes 2-3 days, whilst more comprehensive programmes including activity management services can take up to a week. We also offer shorter refresher sessions and ongoing development training throughout the season.
What size teams can you train?
We can train teams of any size, from small groups of 5-10 people to large cohorts of 50+ staff members. For larger groups, we often split training into smaller, more manageable sessions to ensure everyone gets personalised attention.